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Patient information

Patient & Visitor FAQs

Plain answers about booking, starting or moving your dialysis to Aastha, AV fistula surgery, emergency and ICU care, admission, billing, and how to prepare for tests.

21 answers

Appointments and OPD

You can book in three ways: (1) use the online “Book Appointment” form on this website, (2) call the OPD desk at 061-553444, or (3) visit the reception in person. Online requests are confirmed by phone with your token and the consultant’s clinic time.

Emergency and Dialysis

The emergency department is open 24×7 with on-duty doctors and nurses for stabilisation and urgent treatment. Emergency laboratory tests, digital X-ray, and ultrasound are available at any hour, and critically ill patients are admitted to the ICU under the anaesthesia and critical care consultant. Emergency general surgery, orthopaedic trauma care, and ICU dialysis are available when clinically indicated.

Admission and Wards

Billing and Insurance

Lab and Imaging

Pharmacy